Privacy Policy

The following document sets forth the Privacy Policy for the Client Winning Strategies website, www.cws.marketing.

Client Winning Strategies is committed to providing you with the best customer service experience. Client Winning Strategies is bound by the Privacy Act 1988 (Cth), which sets out several principles concerning the privacy of individuals.

Collection of your personal information

Many aspects of the site can be viewed without providing personal information; however, for access to the future Client Winning Strategy’s customer support features, you are required to submit personally identifiable information. This may include but is not limited to a unique username and password or provide sensitive information to recover your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries, processing transactions, or customer freight shipping. Those companies can only obtain the personal information they need to deliver the service. Client Winning Strategies takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations concerning protecting your personal information.

When you send an enquiry through the contact form on this site, the details you enter (such as your name, email address, phone number, website and message) are passed to the service providers we use to receive, store and email enquiries to us. The form is also checked by a spam protection service, which receives your IP address and browser information to confirm the form was sent by a person. These providers may store or process this information outside Australia. We use your enquiry details only to respond to you and, if you agree, to send you marketing information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version, language, operating system, pages viewed while browsing the Site, page access times, and referring website address. This collected information is used solely internally to gauge visitor traffic and trends and deliver personalised content to you while you are at this site.

Occasionally, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use them for these new purposes only; data collected from the time of the policy change forward will adhere to our updated practices.

Cookies and website analytics

This site uses Google Analytics and Google Tag Manager, services provided by Google LLC, to understand how visitors use the site. Google Tag Manager loads the Google Analytics code onto our pages. It does not collect personal information itself.

Google Analytics uses cookies, which are small text files stored in your browser. They tell us how many people visit, which pages they view, how long they stay, what device and browser they use, their approximate location (city or region) and which website referred them. Google does not give us your name, email address or full IP address, and we do not use this information to identify you.

This information is sent to Google and may be stored and processed on servers outside Australia, including in the United States. Google’s use of the data is covered by its own privacy policy: https://policies.google.com/privacy. Google Analytics data is kept for the period set in our Google Analytics account, after which Google deletes it.

You can block or delete cookies in your browser settings, and the site will still work. You can also stop Google Analytics from collecting your visits by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.

Changes to this Privacy Policy

Client Winning Strategies reserves the right to amend this Privacy Policy anytime. If you have objections to the Privacy Policy, you should not access or use the site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Client Winning Strategies reserves the right to charge a fee for searching for and providing access to your information per request.

Contacting us

Client Winning Strategies welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact during business hours, Monday to Friday.